Chairman's Message Introduction

CODE OF CONDUCT

Link to Code of ConductThe MTR Code of Conduct sets out the policies and practices that the Company has developed to deal responsibly with its internal and external stakeholders. It explains MTR's business philosophy and values governing staff conduct in achieving business goals. The aim of the Code is to sustain a high level of integrity in all aspects of the Corporations operations.

Following the publication of Code of Conduct in 2002, MTR has carried out extensive training and a communication campaign to ensure all levels of staff understand the content of the Code and the philosophy of an ethical working culture. All staff were issued a personal copy of the Code of Conduct. Each manager was also issued a Corporate Guidebook for Managers with particular examples for better illustration and communication with staff.

To promote similar practices with contractors and to make it available for interested shareholders, customers and interested parties, the Company has placed the Code of Conduct on the MTR website for public access.

The Code of Conduct focuses on the following areas: Ethics in management; Bribery, illegal gifts, entertainment and commissions; Conflict of interests; Relationship with suppliers, contractors, consultants and interfacing parties; Responsibilities to shareholders and the financial community; Relationship with customers; Relationship with employees; Health and safety; Responsibilities to the community; and Monitoring of compliance & the means of enforcement.



People
Introduction
Code Of Conduct
Core Values
Customers
Shareholders
Staff
Human Rights
Community
Government
Progress Against 2002 Targets
Down load Acrobat Version  2002 Report