CUSTOMERS The MTR network is designed to meet our customers' needs. For our rail operations, this means the provision of equitable access to affordable, safe, useful and reliable transportation, while continually reducing our consumption of non-renewable resources, the noise we generate and our emissions to air and water.	People Introduction Code Of Conduct Core Values Customers MTR's Service Pledge Safety Accessibility Customer Satisfaction Shareholders Staff Human Rights Community Government Progress Against 2002 Targets