|
PRIORITY BUSINESS RISKS
As discussed in previous section, ownership is assigned and actions developed
for priority business risks. Table below presents a non-exhaustive selection
of MTR's priority risks. The Annual Report and Corporate Sustainability
Report presents further information on selected actions.
|
Priority Business Risk
|
Ownership
|
Action
|
|
Finance
|
|
Maintaining business in deflationary
economy
|
Operations
Property
Project
Human Resources
|
Reduction of direct costs
Development of staff skills
|
|
Growth of shareholder value
in developed market
|
MTR Executive
Operations
Property
Project
|
Diversification within Hong
Kong into other businesses, acquisitions and mergers
Provision of consultancy services
internationally
Improved property and shopping
center management
Alternative sources of project
funding
|
|
Clarity of roles between Government,
regulator and central provider.
|
MTR Executive
|
Review of Operating Agreement
between MTR and Government
Maintenance of fare levels
|
|
Ensure continued impartiality
of the Board
|
Board
|
Corporate Governance
|
|
People
|
|
Maintaining passenger numbers
|
Operations
|
Meeting Customer Service Pledge
|
| Developing
and retaining motivated and skilled staff |
Human Resources |
Code of Conduct,
Core Values, Understanding staff concerns, Skills development, Re-training
and redeployment, Rewards and benefits |
|
Ensuring the health and safety of passengers, staff
and contractors
|
MTR Executive
|
MTR annual corporate safety
plans and improvement targets
|
|
Environment
|
|
Breaches of Statutory Environmental
Requirements
|
Operations
Project
Property
|
ISO14001-certified environmental
management system
Environmental Management Guidelines
|
|
Long-term energy supply without
renewables
|
Operations
|
Ongoing program to enhance energy
efficiency, Green House Gas Emissions Reporting, Watching brief
on Scheme of Control
|
|
Management of Assets
|
Operations
Legal & Procurement
|
Supply chain management initiatives
|
|
