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ENSURING
THE HEALTH AND SAFETY OF PASSENGERS, STAFF AND CONTRACTORS MTR is committed to ensuring the health and safety of staff, customers, contractors and the public on its premises. We take care to ensure a climate of safety awareness in all areas and strive for continuous improvement in safety performance. Our efforts once again resulted in safety records for all groups that are among the best in the world for our type of operations. Unfortunately however, 7 fatalities occurred amongst MTR passengers in 2003; These include suicides, trespass on tracks, passengers' own medical conditions and one accident on an escalator  . Figure below shows fatalities for 2001 and 2002, which were due to passenger suicides, passengers' own medical conditions and industrial accidents. The identities of the other metropolitan railways in the CoMET Report have been removed to maintain confidentiality.  MTR is committed to building a safe working and traveling environment for our staff, passengers and contractors. By enforcing stringent safety requirements for meeting our very high standards, launching various awareness enhancement campaigns, implementing effective award systems and offering comprehensive safety training to both our contractors and staff, we have successfully nurtured a safety culture and sustained safety excellence in all aspects of our operations. MTR has ongoing programmes to raise safety awareness amongst our passengers, staff and contractors, which has led to improvements in our overall safety performance. In particular, accident rates of staff and contractors in 2003 are the lowest they have been in the last 5 years. Greater emphasis was placed on promoting safety messages relating to train doors and platform gaps as statistics from recent years indicated that these were areas of higher risk.  Based on the good performance in 2003, a set or even more stringent targets has been established under 9 safety objectives. This reflects the Corporation's firm commitment to strive for continuous improvement in our safety performance. In January 2004, we experienced an arson attack on one of our trains travelling from Tsim Sha Tsui to Admiralty. With the effective response of members of our staff and the calm reaction of passengers, the train was brought safely to its destination and evacuated within two minutes. It was fortunate that no one was physically injured in an incident that has the potential to do great damage. |
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