We join the hundreds of corporations worldwide in reporting to stakeholders and independent organisations our annual performance based on the GRI elements and core performance indicators as defined in the GRI Sustainability Reporting Guidelines 2002.
| Indicators | Pages in Printed Report | Remarks | ||
|---|---|---|---|---|
| Vision and Strategy | ||||
| 1.1 | Statement of the Statement of the organisation's vision and strategy regarding its contribution to sustainable development. | IFC | ||
| 1.2 | Statement from the CEO (or equivalent senior manager) describing key elements of the report. | 2 | ||
| Profile | ||||
| Organisational Profile | 2.1 | Name of reporting organisation. | 8,BC | |
| 2.2 | Major products and/or services, including brands if appropriate. | 4-7 | Annual Report | |
| 2.3 | Operational structure of the organisation. | 4-8 | Annual Report | |
| 2.4 | Description of major divisions, operating companies, subsidiaries, and joint ventures. | 4-7 | Annual Report | |
| 2.5 | Countries in which the organisation's operations are located. | 6 | Annual Report | |
| 2.6 | Nature of ownership; legal form. | 8 | Annual Report | |
| 2.7 | Nature of markets served. | 4-7,15 | ||
| 2.8 | Scale of the reporting organisation | 15 | Annual Report | |
| 2.9 | List of stakeholders, key attributes of each, and relationship to the reporting organisation. | 16-37 | Sustainability Online | |
| Report Scope | 2.10 | Contact person(s) for the report, including email and web addresses. | IFC,1 | |
| 2.11 | Reporting period for information provided. | IFC | ||
| 2.12 | Date of most recent previous report. | 1 | ||
| 2.13 | Boundaries of the report and any specific limitations on the scope. | IFC,51 | ||
| 2.14 | Significant changes in size, structure, ownership, or products/services that have occurred since the previous report. | 8,44 | Annual Report | |
| 2.15 | Basis for reporting on joint ventures, partially owned subsidiaries, leased facilities, outsourced operations, and other situations that can significantly affect comparability from period to period. | 51 | Annual Report | |
| 2.16 | Explanation of the nature and effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement. | 7,54 | Annual Report | |
| 2.17 | Decisions not to apply GRI principles or protocols in the preparation of this report. | 1,51 | ||
| 2.18 | Criteria/definitions used in any accounting for economic, environmental, and social costs and benefits. | 7,12,51,56 | ||
| 2.19 | Significant changes from previous years in the measurement methods applied to key economic, environmental, and social information. | 40 | ||
| 2.20 | Policies and internal practices to enhance and provide assurance about the accuracy, completeness, and reliability that can be placed on the sustainability report. | 9-14 | ||
| 2.21 | Policy and current practice with regard to providing independent assurance for the full report. | 1,14,52 | ||
| 2.22 | Means by which report users can obtain additional information. | 1 | ||
| Governance Structure and Management Systems | ||||
| Structure and Governance | 3.1 | Governance structure of the organisation, including major committees under the board of directors that are responsible for setting strategy and for oversight of the organisation. | 43,44 | Annual Report |
| 3.2 | Percentage of the board of directors that are independent, non-executive directors. | 43 | Annual Report | |
| 3.3 | Process for determining the expertise board members need to guide the strategic direction of the organisation, including issues related to environmental and social risks and opportunities. | Annual Report | ||
| 3.4 | Board-level processes for overseeing the organisation's identification and management of economic, environmental, and social risks and opportunities. | 43 | Annual Report | |
| 3.5 | Linkage between executive compensation and achievement of the organisation's financial and non-financial goals. | Not Included | ||
| 3.6 | Organisational structure and key individuals responsible for oversight, implementation, and audit of economic, environmental, social and related policies. | 43,44 | Annual Report | |
| 3.7 | Mission and values statements, internally developed codes of conduct or principles, and policies relevant to economic, environmental, and social performance and the status of implementation. | 9,12 | Code of Conduct | |
| 3.8 | Mechanisms for shareholders to provide recommendations or direction to the board of directors. | Not Included | ||
| Stakeholder Engagement | 3.9 | Basis for identification and selection of major stakeholders | 16 | |
| 3.10 | Approaches to stakeholder consultation reported in terms of frequency of consultations by type and stakeholder group. | 17-37 | Sustainability Online | |
| 3.11 | Type of information generated by stakeholder consultations. | 17-37,41 | Sustainability Online | |
| 3.12 | Use of information resulting from stakeholder engagements. | 22-24,33,41 | Sustainability Online | |
| Overarching Policies and Management Systems | 3.13 | Explanation of whether and how the precautionary approach or principle is addressed by the organisation. | 9-15 | Sustainability Online |
| 3.14 | Externally developed, voluntary economic, environmental, and social charters, sets of principles, or other initiatives to which the organisation subscribes or which it endorses. | 13-16,36,42 | ||
| 3.15 | Principal memberships in industry and business associations, and/or national/international advocacy organisations. | 13,16,36 | ||
| 3.16 | Policies and/or systems for managing upstream and downstream impacts. | 13-15, 25, 30 ,31, 33 | Sustainability Online | |
| 3.17 | Approach to managing indirect economic, environmental and social impacts resulting from its impacts. | 15, 33, 41 | ||
| 3.18 | Major decisions during the reporting period regarding the location of, or changes in, operations. | 8, 44 | Sustainability Online | |
| 3.19 | Programmes and procedures for improvement programme/action | 13-16, 18, 19, 22-25, 30-33, 39-41 | Sustainability Online | |
| 3.20 | Status of certification pertaining to economic, environmental, and social management systems. | 13-15, 28, 41, 55 | ||
| GRI Content Index | ||||
| 4.1 | A table identifying location of each element of the GRI report content, by section and indicator. | 45-50 | ||
| Economic Performance Indicators | ||||
| Customers | EC1 | Net sales. | 7, 54 | Annual Report |
| EC2 | Geographic breakdown of markets. | 6 | Annual Report | |
| Suppliers | EC3 | Cost of all goods, materials, and services purchased. | 54 | Annual Report |
| EC4 | Percentage of contracts that were paid in accordance with agreed terms, excluding agreed penalty arrangements. | 33 | ||
| Employees | EC5 | Total payroll and benefits broken down by country or region. | Not Included | |
| Providers of Capital | EC6 | Distributions to providers of capital broken down by interest on debt and borrowings, and dividends on all classes or shares, with any arrears of preferred dividends to be disclosed. | 54 | Annual Report |
| EC7 | Increase/decrease in retained earnings at end of period. | 54 | Annual Report | |
| Public Sector | EC8 | Total sum of all taxes paid broken down by country. | 54 | Annual Report |
| EC9 | Subsidies received broken down by country or region | 54 | Annual Report | |
| EC10 | Donations to community, civil society, and other groups broken down in terms of cash and in-kind donations per type of group. | 30 | ||
| Environmental Performance Indicators | ||||
| Materials | EN1 | Material use other than water, by type | 40 | |
| EN2 | Percentage of materials used that are wastes from sources external to the reporting organisation. | Not Included | ||
| Energy | EN3 | Direct energy use segmented by primary source. | 38-40,55 | |
| EN4 | Indirect energy use. | Not Included | ||
| EN17 | Initiatives for renewable energy. | 39 | ||
| Water | EN5 | Total water use. | 39, 40, 55 | |
| Biodiversity | EN6 | Location and size of land owned, leased, or managed in biodiversity rich habitats. | Not Included | |
| EN7 | Description of the major impacts on biodiversity associated with activities and/or products and services in terrestrial, fresh-water, and marine environments. | 41 | ||
| EN27 | Objectives, Programmes for protecting/Restoring native environment | 14, 37, 41 | ||
| EN29 | Business operating in and around protected area | 41 | ||
| Emissions, Effluents and Waste | EN8 | Greenhouse gas emissions. | 40, 55 | |
| EN9 | Use and emissions of ozone depleting substances. | Not Included | ||
| EN10 | NOx, SOx, and other significant air emissions by type. | Not Included | ||
| EN11 | Total amount of waste by type and destination. | 40, 55 | ||
| EN12 | Significant discharges to water by type. | 39 | ||
| EN13 | Significant spills of chemicals, oils, and fuels in terms of total number and total volume. | 40, 55 | ||
| Products and Services | EN14 | Significant environmental impacts of principal products. | 32, 33, 38-41 | |
| EN15 | Percentage of the weight of products sold that is reclaimable at the end of the products' useful life and percentage that is actually reclaimed. | 40 | ||
| Compliance | EN16 | Incidents of and fines for non-compliance with all applicable international declarations/conventions /treaties, and national, sub national, regional and local regulations associated with environmental issues. | 39, 40 | |
| Social Performance Indicators, Labour Practices and Decent Work | ||||
| Employment | LA1 | Breakdown of workforce, where possible, by region/country, status, employment type, and by employment contract. Also identify workforce retained in conjunction with other employers, segmented by region/country. | Not Included | |
| LA2 | Net employment creation and average turnover segmented by region/country. | 17 | ||
| LA12 | Employee benefits beyond legally mandated | 17 | ||
| Labour/Management | LA3 | Percentage of employees represented by independent trade union organisations or other bona fide employee representatives broken down geographically OR percentage of employees covered by collective bargaining agreements broken down by region/country. | Not Included | |
| LA13 | Provision for formal representation | 18,19 | ||
| Relations | LA4 | Policy and procedures involving information, consultation, and negotiation with employees over changes in the reporting organisation's operation. | 18, 19, 23 | Code of Conduct |
| Health and Safety | LA5 | Practices on recording and notification of occupational accidents and diseases, and how they relate to the ILO Code of Practice on Recording and Notification of Occupational Accidents and Diseases. | Not Included | |
| LA6 | Description of formal joint health and safety committees comprising management and worker representatives and proportion of workforce covered by any such committees. | 23, 24 | Sustainability Online | |
| LA7 | Standard injury, lost day, and absentee rates and number of work-related fatalities. | 24, 32 | ||
| LA8 | Description of policies or programmes (for the workplace and beyond) on HIV/AIDS. | 18 | ||
| Training and Education | LA9 | Average hours of training per year per employee by category of employee. | 19 | |
| Diversity and Opportunity | LA10 | Description of equal opportunity policies or programmes, as well as monitoring systems to ensure compliance and results of monitoring. Equal opportunity policies may address workplace harassment and affirmative action relative to historical patterns of discrimination. | 23 | Code of Conduct |
| LA11 | Composition of senior management and corporate governance bodies, including female/male ratio and other indicators of diversity as culturally appropriate. | 43 | Annual Report | |
| LA17 | Policy and programmes for skills management/life learning | 16, 19, 22, 23 | ||
| Human Rights | ||||
| Strategy and Management | HR1 | Description of policies, guidelines, corporate structure, and procedures to deal with all aspects of human rights relevant to operations, including monitoring mechanisms and results. State how policies relate to existing international standards such as the Universal Declaration and the Fundamental Human Rights Conventions of the ILO. | 17, 18 | |
| HR2 | Evidence of consideration of human rights impacts as part of investment and procurement decisions, including selection of suppliers/contractors. | 17, 33 | ||
| HR3 | Description of policies and procedures to evaluate and address human rights performance within the supply chain and contractors, including monitoring systems and results of monitoring. "Human rights performance" refers to the aspects of human rights identified as reporting aspects in the GRI performance indicators. | 33 | ||
| Non-Discrimination | HR4 | Description of global policy and procedures/programmes preventing all forms of discrimination in operations, including monitoring systems and results of monitoring. | 23 | Code of Conduct |
| Freedom of Association/Collective Bargaining | HR5 | Description of freedom of association policy and extent to which this policy is universally applied independent of local laws, as well as description of procedures/programmes to address this issue. | Not Included | |
| Child Labour | HR6 | Description of policy excluding child labour as defined by the ILO Convention 138 and extent to which this policy is visibly stated and applied, as well as description of procedures/programmes to address this issue, including monitoring systems and results of monitoring. | 18 | |
| Force and Compulsory Labour | HR7 | Description of policy to prevent forced and compulsory labour and extent of which this policy is visibly stated and applied as well as description of procedures/programmes to address this issue, including monitoring systems and results of monitoring. | 18 | |
| Society | ||||
| Community | SO1 | Description of policies to manage impacts on communities in areas affected by activities, as well as description of procedures/programmes to address this issue, including monitoring systems and results of monitoring. Include explanation of procedures for identifying and engaging in dialogue with community stakeholders. | 14, 16, 32, 37, 39, 41, 42 | |
| SO4 | Awards for social, ethical, environmental performance | 42 | ||
| Bribery and Corruption | SO2 | Description of the policy, procedures/management systems, and compliance mechanisms for organisation and employees addressing bribery and corruption. Include a description of how the organisation meets the requirements of the OECD Convention on Combating Bribery. | 23 | Code of Conduct |
| Political Contributions | SO3 | Description of policy, procedures/management systems, and compliance mechanisms for managing political lobbying and contributions. | 44 | |
| Product Responsibility | ||||
| Customer Health and Safety | PR1 | Description of policy for preserving customer health and safety during use of products and services, and extent to which this policy is visibly stated and applied, as well as description of procedures/programmes to address this issue, including monitoring systems and results of monitoring. Explain rationale for any use of multiple standards in marketing and sales of products. | 25, 26, 28 | |
| PR4 | Non-compliance incidents concerning customer health and safety | 25 | ||
| Products and Services | PR2 | Description of policy, procedures/management systems, and compliance mechanisms related to product information and labelling. | Not Included | |
| Respect for Privacy | PR3 | Description of policy, procedures/management systems and compliance mechanisms for consumer privacy. Identify geographic areas covered by policy. | Not Included |
